About the company

Geekhunter is hiring on behalf of our client, an innovative and meticulous property developer delivering impactful developments across Indonesia and the wider Southeast Asian region through deep local insight and regional expertise.

Job Responsibilities

• Serve as the main point of contact for villa clients from purchase through handover.
• Guide clients through design approvals, construction timelines, milestones, and key decisions.
• Address client inquiries by coordinating with internal teams and providing clear, timely feedback.
• Communicate constraints or required decisions in a constructive and solution-oriented manner.
• Attend site visits and walkthroughs when necessary.
• Support a professional and calm resolution of any issues.
• Prepare and deliver monthly construction progress updates to villa clients. 
• Collaborate with construction, design, FFE, and procurement teams to ensure accuracy of information.
• Provide reports that are clear, timely, and aligned with project status.
• Monitor outstanding client decisions and follow up as needed.
• Keep clients informed of upcoming steps and key decisions. 
• Organize follow‑ups, meeting notes, and client summaries.
• Facilitate smooth communication between internal departments and clients.
• Present the turn‑key villa collection to prospective buyers. 
• Conduct villa and site tours, supporting sales discussions and follow‑ups.
• Clearly explain inclusions, pricing, and process details.
• Build long‑term client relationships that foster referrals, repeat purchases, and upgrades.
• Represent the brand with professionalism and strong product knowledge.

Job Requirements

• 3–7 years in client relations, hospitality, luxury real estate, or project coordination.
• Experience collaborating with construction or design teams is beneficial but not essential.
• Exceptional communication and emotional intelligence; able to transform challenges into constructive outcomes. 
• Strong client‑facing presence, with confidence in engaging high‑net‑worth clients.
• Highly organized with consistent follow‑through.
• Skilled at coordinating multiple stakeholders to ensure accuracy.
• Calm, solution‑driven, and service‑oriented.
• Proven ability to manage expectations and guide clients through complex processes.
• Fluent in English; proficiency in Indonesian is an advantage
• Based in Bali or Lombok

Benefits

• Competitive Salary
• Incentive based on performance
• BPJS Ketenagakerjaan & Kesehatan
• THR
• External Health Insurance
• Working Tools Provided