Job Description

About the company

Geekhunter is hiring on behalf of our partner’s client, a leading global company in smart devices. Their mission is to become a top tech brand that enables smart living for everyone, across all aspects of life. With a strong focus on innovation, quality, and service, they are dedicated to developing technology that empowers people around the world. Backed by extensive R&D and advanced technology, they aim to build a smarter, more connected future through their innovative products.

Job Responsibilities

• Responsible for the fit-out, construction and operation of service center.
• Provide service solution planning and design.
• The construction and use of systems and tools, the implementation of the CRM system, and the construction and use of the official website.
• Establish the standard for the operation of each service channel and assume the responsibility for successful promotion.
• VOC treatment and control to ensure service reputation.
• Assist in the management of service spare parts planning and delivery.

Job Requirements

• BA/MA degree in Information Technology or a related discipline with experience in mobile phone/consumer electronic industry.
• Candidates must be able to converse in English.
• Have team spirit, leadership and ability to work across departments.
• Have enterprising spirit and strong executive power.
• Self-initiative, attention to detail.
• Possess sense of urgency and be accountable to task.
• Possess problem-solving and critical thinking skills.
• Excellent time management skills and ability to prioritize work.

Benefit Package

• THR
• BPJS Kesehatan
• BPJS Ketenagakerjaan
• Health Insurance