Job Description

About the company

Geekhunter is hiring on behalf of our client, a leading provider of premium heavy equipment and engines across Indonesia.

Job Responsibilities

• Address customer concerns by identifying issues, coordinating with relevant technical teams (e.g., technicians, engineers), and providing on-site support during troubleshooting or product delivery. 
• Develop and maintain relationships with prospective clients by researching their business needs, conducting site visits, and delivering tailored product presentations.
• Understand customer requirements and identify opportunities to deliver added value through effective negotiation and execution of the sales process.
• Manage the end-to-end order process, including receiving purchase orders, issuing invoices, confirming deliveries, and overseeing accounts receivable collections.
• Collaborate with the Sales Support Manager to secure necessary resources for business opportunities.
• Collect and document customer insights and feedback to support continuous improvement and service excellence.
• Clearly communicate the company’s value proposition to ensure alignment with customer expectations.
• Strategically plan customer engagements by defining call structures, preparing discussion points, and coordinating with internal teams as needed.
• Inform customers about payment terms, including down payment requirements, and facilitate payment collection when applicable.
• Lead negotiations to finalize solutions, pricing, and contractual terms that meet both customer needs and company objectives.
• Prepare accurate customer quotations based on approved pricing, delivery timelines, and agreed-upon solutions.
• Work closely with Application Engineering to design and propose customized solutions that address specific customer requirements.
• Engage with customers to define technical and operational needs, and communicate these effectively to internal stakeholders.
• Conduct thorough opportunity assessments, prioritize leads based on predefined criteria, and collaborate with management to determine pursuit strategies.
• Evaluate and qualify sales leads using customer data and market insights.
• Receive and process leads from internal and external sources, ensuring all necessary information is gathered for follow-up.

Job Requirements

• Minimum education of a Diploma (D3) in any discipline, preferably in Engineering or Sales-related fields
• Open to both fresh graduates and candidates with at least 1 year of relevant experience.
• Possesses strong industry knowledge and established networks within the heavy equipment sector.
• Fully prepared for placement across various regions in Indonesia. 
• Holds a valid Class A driving license.

Benefits

• Competitive Salary
• BPJS Ketenagakerjaan & Kesehatan
• THR
• Medical Reimbursement
• Incentives Based on Performance
• Transportation Allowances