Job Description

About the company

Geekhunter is hiring on behalf of our client, a world leading provider of the technology and the services required to seamlessly plan and manage mining operations. With experience for over 40 years where our client has worked in partnership with the mining industry to provide an unrivalled range of solutions across the mining value chain. Their customers are in over 100 countries, and they are serviced from our client local offices in over 20 countries.

Job Responsibilities

• Platform Maintenance & Support: Manage day-to-day Salesforce system administration, including user account management, data integrity, system backups, and system security settings.
• Configuration & Customization: Configure Salesforce to align with business requirements, including creating custom objects, workflows, page layouts, and reports to streamline processes and improve data capture and analysis.
• Data Management: Perform regular data audits, implement deduplication processes, and import/export data as needed to maintain data accuracy and quality across the platform.
• User Training & Support: Provide training and support to users across departments, addressing questions and troubleshooting issues. Develop and maintain user documentation and guides.
• Automation & Optimization: Implement and manage automation tools, including process builders, flows, and other automation techniques, to increase efficiency and reduce manual tasks.
• Reporting & Analytics: Create and manage reports and dashboards, supporting teams in understanding business insights and driving data-driven decisions.
• Project Management: Participate in Salesforce projects, including new implementations, upgrades, integrations with other systems, and the adoption of new Salesforce functionalities.
• System Upgrades & Release Management: Stay up-to-date on Salesforce releases and ensure successful deployment of new features and enhancements. Identify areas for improvement and manage system changes accordingly.

Job Requirements

• Experience: Minimum of 3 years of formal experience as a Salesforce.com Administrator, with a track record of success in managing and optimizing the platform.
• Certification: Salesforce Administrator certification required; additional Salesforce certifications are a plus (e.g., Advanced Administrator, App Builder).
• Technical Skills: Proficiency in Salesforce configuration, including workflows, process builders, flows, data management tools, and basic APEX knowledge (preferred).
• Analytical Skills: Strong analytical skills and experience in creating reports and dashboards to support data-driven decisions.
• Problem-Solving Skills: Excellent troubleshooting and problem-solving skills with a proactive approach to identifying and resolving system issues.
• Communication & Collaboration: Strong interpersonal and communication skills, with the ability to work effectively with cross-functional teams and non-technical users.

Preferred Qualifications

• Experience with Salesforce integrations, data migration tools, and AppExchange products.
• Familiarity with Agile or project management methodologies.
• Understanding of business processes in the Enterprise Software Industry.

Benefits

• THR. BPJS K and BPJS TK
• Private Health Insurance Provided for complete package and cover both spouse & 2 Kids
• Annual Bonus Provided
• Internet Reimbursement
• Laptop provided as working tools