Job ID:
43935
Summary
About the company
Geekhunter is hiring on behalf of our client, a Global media & information Services Company.
We're looking for an experienced Principal Product Manager to lead the overall experience of the company's flagship mobile app. This is a rare opportunity for someone to bring their subject matter expertise to shape the product and culture at a point of real change and momentum in the company's organizations and to take up a leadership position for the Product and Technology business in Asia.
Job Responsibilities
- Lead on the overall customer experience within the mobile app - ensuring it is best in class and that all the mission based teams that contribute to the app are coordinated and strategically aligned.
- Own the relationships with partners and providers in the mobile space - Google, Apple, etc.
- Lead the product agenda in Asia - working hand-in-glove with the Engineering teams to ensure we are building to modern standards and performance.
- Set and deliver metrics and KPIs for the app experience. Work with the data and insights team to ensure correct data is being captured and analysed as part of ongoing data-driven processes.
- Represent the entire App roadmap and prioritisation to senior management.
- Conversely, have a thorough understanding of priorities so that the business can achieve ‘follow the sun’ development, and there is no delay in work being done by Asia based teams.
Experience Requirements
- Have demonstrable experience defining key customer journeys and associated optimisations of the mobile product experience, and refine them through testing and research. You will bring experience of a test-and-learn development culture. Have experience with app stores and practices around them.
- Setting clear priorities to achieve customer and business needs with the team, and rally the team around them.
- C-Level experience with communicating and presenting clearly and succinctly.
- Partnering with Editorial functions and Product Design to create intuitive and delightful content discovery.
- Partnering with engineering, design, delivery and business stakeholders to achieve an optimal product experience. Be comfortable working in close collaboration to define requirements, ideate hypotheses, develop solutions and optimise our products.
- Confidently lead and collaborate with your teams of designers, developers, QA and delivery leads, using Agile methodologies to their full potential
- Comfortable with every stage of the customer lifecycle - from ASO / acquisition, push notifications, through to conversion, and retention. Understanding the dynamic between free visitors, registered customers, and subscribers, and how critical the apps are to customer engagement and retention.
Ideal Skill
- Builder: Someone who has built great products and user journeys that are frictionless and functional
- Listener: A great listener who can understand user and business needs
- Documenter: Someone strong on documenting user stories, use cases, workflows, requirements and dependencies
- Leader: Adept at setting strategy, evangelising the products across the organisation, leading and coaching product managers, and escalating where necessary
- Communicator: A great communicator who is able to explain their vision of what the product needs to do both to internal technology teams and cross-functional stakeholders
- Technical: Someone who can get into the tech details of a back-end platform or product to understand how to get the most out of it
- Curious: Someone who is interested in asking the right questions with the goal of producing quality results
- Humble: Someone who will seek opportunities to learn and grow your hard and soft skills through feedback and self-reflection
Additional Information
- Reports to VP of Customer Products
- This is a senior individual contributor role, but with 4-5 squads working across the mobile space there are substantial responsibility to coordinate and direct the direction of travel
- Close working with senior functional stakeholders across a matrix structure, particularly across Product, Editorial, Technology and Data
Perks
- THR
- BPJS Kesehatan & Ketenagakerjaan
- Private Health Insurance (cover family)
- Annual leaves up to 20 days (depend on your level)
- Remote First Policy (WFH from Jabodetabek/Bandung)