Job title: Associate Client Relations
Job type: Permanent
Industry: IT
Location: WFO - Jakarta
Job ID: 44171

Job Description

About the company

Geekhunter is hiring on behalf of our client, a world-class provider of holistic loyalty and rewards solutions.

 

Job Responsibilities

  • Foster strong client relationships by ensuring ongoing satisfaction through proactive after-sales support and meaningful feedback integration.
  • Monitor emerging industry trends and provide strategic insights to support client engagement and identify potential business opportunities.
  • Prepare compelling proposals and client-facing presentations tailored to highlight relevant business solutions, products, or services.
  • Serve as the primary contact for client concerns, ensuring timely and effective resolution, including escalation where appropriate.
  • Oversee compliance with contractual obligations on both the client and company sides.
  • Regularly track key program performance indicators to ensure alignment with objectives.
  • Lead project planning initiatives by coordinating stakeholders, defining milestones, and ensuring technical feasibility for successful delivery.

Job Requirements

  • Bachelor’s degree from a leading local or international university, with a GPA of 3.50 or higher on a 4.0 scale 
  • 1–2 years of proven experience in Account Management or related functions 
  • Familiarity with the technology and startup ecosystem.
  • Demonstrated involvement in campus or community organizations, showcasing leadership or collaborative aptitude.
  • Excellent communication skills—both verbal and written—for clear engagement with clients and internal teams.
  • Creative problem-solving mindset paired with proactive sales awareness, business acumen, and attention to detail.
  • Strong analytical skills to interpret data and extract actionable insights that support client success and business growth.
  • Confident presentation abilities, with the capacity to articulate value propositions persuasively.
  • A track record of developing and nurturing productive client and partner relationships.
  • Well-versed in navigating and resolving conflicts with professionalism and poise.

Benefits

  • Competitive Salary
  • BPJS Kesehatan & Ketenagakerjaan
  • THR
  • Working Tools Provided
  • Learning and development provided
  • A sabbatical program