Geekhunter is hiring on behalf of our client, a world-class provider of holistic loyalty and rewards solutions.

Job Responsibilities

IT Asset & Infrastructure Management

Maintain accurate and up-to-date records of IT assets—including workstations, networking hardware, and peripherals—covering inventory, condition, and usage tracking
Conduct regular assessments of office IT equipment to ensure functionality and flag needs for maintenance or replacement
Coordinate and oversee the deployment, setup, and configuration of hardware, software, and network infrastructure

Technical Support & Troubleshooting

Provide first to mid-level support for connectivity, device, and network-related issues, including Wi-Fi stability and LAN setup
Offer operating system-level support across macOS, Windows, and Linux environments, including basic system administration and driver management
Assist with printer configuration, email setup, and standard software installation in alignment with internal IT protocols

Procurement & Vendor Management

Manage the procurement process for IT and office technology needs, ensuring alignment with licensing, budget, and security compliance standards
Serve as liaison with external vendors for equipment servicing, technical support, and maintenance agreements

Security Awareness & Monitoring

Assess software legitimacy, enforce installation of licensed applications, and configure systems in accordance with established security protocols
Install, update, and manage antivirus and endpoint protection tools; monitor for potential threats and take timely action on alerts
Conduct preliminary reviews of security event logs and alerts to identify anomalies, such as unauthorized application activity or firewall breaches
Monitor network traffic for unusual patterns or potential misuse; ensure secure decommissioning of hardware containing sensitive information

Reporting & Compliance

Prepare and maintain documentation related to IT asset utilization, repair activity, procurement tracking, and incident reports
Support compliance initiatives and internal audits through systematic documentation of inventory, usage logs, and security procedures

Job Requirements

2–3 years of experience in IT Support or related functions
Proficient with operating systems including Windows, macOS, and Linux
Skilled in resolving hardware, software, and basic networking issues
Experienced in managing IT assets across their lifecycle, including inventory and condition assessments
Working knowledge of cybersecurity fundamentals, including software authentication and threat mitigation
Capable of monitoring internet usage and responding to low-level security alerts
Familiar with secure data handling practices and proper disposal of sensitive hardware
Strong documentation skills for asset tracking, procurement summaries, and incident reporting
Comfortable working with vendors and supervising basic technical implementations
Excellent organizational, communication, and analytical problem-solving abilities
Relevant IT certifications (e.g., CompTIA A+, Network+) are a plus
Experience with IT asset management tools or support ticketing systems is advantageous